Online courses are part
of DMACCs Distance Learning program. Through the Distance Learning
Program, you can enroll in online courses that cover a variety of
In addition to the Business
Administration Degree, the complete Microcomputers Certificate program
is offered online and many courses from many other degrees or certificates
are availalble. If you need help in determining the degree or certificate
you are interested in, please contact a DMACC counselor. The counseling
staff can be reached at 515-964-6246.
Representatives of Des
Moines Area Community College are in the process of trying to get
the complete Business Administration Degree online. In addition
to courses for this program, other courses that lend themselves
well to online learning have been added. Most of these other courses
can lead to a certificate. If you need help in determining the degree
or certificate you are interested in that relate to online learning,
please contact a DMACC counselor. The counseling staff can be reached
We congratulate you on
having selected one of our online courses this semester. We believe
that you will find it interesting, stimulating, and challenging.
is an Online Course?
How do I log in to an online course?
How do I get assignments?
do I submit assignments?
How do I contact my instructor?
When is it right for me to take an online class?
What if I need help while I'm taking an online
Can I obtain financial aid for online classes?
Where do I buy my books for my online class?
Can I drop an online class?
Do online credits transfer to other colleges?
What type of disability accommodations do
you have for online classes?
How are courses graded?
How much does it cost to take an online course?
How do I get a tuition refund?
I still have questions - who do I contact?
is an Online Course?
A course offered online has the same educational objectives
as a course taught in more traditional ways: to help you acquire
the knowledge, skills, and abilities appropriate to a specific course
and body of knowledge. However, the means by which these objectives
are accomplished differ in some obvious ways from the approaches
used in a traditional classroom setting.
WebCT and eCollege are
the two main platforms used for our DMACC courses. You will be contacted
prior to the semester or soon after you register with your log-in
information. Some of the courses use publisher software and in those
cases, you will be contacted directly by your instructor. Please
be watching for this information so you can get into your course
immediately upon the start of the semester.
Do not wait until the
semester has gotten under way and then try to figure out how to
get into the course. If you have not received an e-mail from eCollege,
DMACC or your instructor with your log-in information, please contact
the DMACC helpdesk for information on WebCT courses at 515-965-7300
or http://www.dmacc.edu/helpdesk or
for eCollege courses, contact the Distance Learning Office at firstname.lastname@example.org.
Please note that if the course is not eCollege or WebCT, you will
need to contact the instructor directly.
do I log in to an online course?
If you are taking an E-College Course, your website is http://www.dmacconline.org.
Your Log-In ID is usually your social security number WITH the hyphens.
Your password may your birthdate without any hyphens (example: 111779
for November 17, 1979), or it could possibly be the same as your
PIN depending on when you registered. If neither of these work,
look for that e-mail or contact our office.
If you are taking a WebCT
course, your website is http://webct.dmacc.edu. Your log-in is your first initial, middle initial,
and last name.Your password is your birthdate without
any hyphens (example: 011779 for January 17, 1979),
To complete the course,
you may be required to attach documents either through regular e-mail
or through the program. If you have no knowledge on the basics of
attaching documents, cutting and pasting, etc., you may want to
purchase a "How To" book prior to taking an online course.
The information regarding submitting assignments, further on
in this handbook, will give you specific information as to how to
attach assignments to WebCT.
Your instructor may require
you to engage in chat room discussion, threaded discussions, quizzes,
etc. Please make sure you are aware of all requirements for the
course by your instructor and reread the syllabus occasionally.
I encourage you to get to know the other students taking the course
with you. You are a community and other students taking the course
may be able to help with questions that arise. Make sure you are
aware of your instructor's e-mail policy. Please note that most
e-mails are answered as soon as possible, but your instructor may
not be online at the same time you are.
Every online course offered
is taught by a DMACC instructor. Like a traditional classroom teacher,
your instructor wants to help you whenever possible. However, because
there are no regular classroom meetings, you will have to take more
responsibility than you might in a traditional classroom. Your primary
responsibilities involve (a) logging on to the system on a regular
basis; (b) keeping up with your assignments; (c) completing threaded
discussions; and (d) communicating with your instructor.
do I get assignments?
Make it a point to stay current with your assignments.
Sometimes students fall behind when they don't have to face their
instructors in class several times each week. Then they become overwhelmed
and discouraged by all the assignments that have piled up. Don't
let that happen to you. Use self-discipline to finish what you start.
You'll feel good about yourself and what you have learned.
There is a misconception
that online courses are easier than face-to-face courses and especially
less time consuming. Online courses actually involve both the time
you would normally spend in class (3 hours a week) and one to two
hours of preparation time for each class period. Normally, for a
three-hour course, the student should allot 9 hours per week. During
the summer when the semester condenses, the student should allot
12 hours a week for a three-hour course.
Please note that some
instructors set deadlines for specific chapters/assignments and
the information may not be available after a certain date. Make
sure you have read the syllabus for the class and are aware of the
instructor's guidelines regarding this issue.
You may find that your
online course requires more writing and/or testing than a traditional
class. This is partly because your contacts with your instructor
are so limited. Regular written assignments provide a means by which
an instructor can check a student's progress and make sure that
the course is learning experience. Remember that to some degree,
your assignments are a trade for time normally spent in class.
do I submit assignments?
Click here to open a word document
that gives you step-by-step instructions on how to submit an assignment
do I contact my instructor?
It is important that you and your instructor remain in contact.
You will be doing this basically by communicating with your instructor
via e-mail, chat rooms and/or through threaded discussions in the
class. If you would like to e-mail your instructor,
links to the instructor's e-mail addresses and their web sites can
be found at http://www.dmacc.edu/online/
or within DMACC email.
is it right for me to take an online class?
If you need help with choosing classes, determining what
order to take classes, determining how classes transfer or anything
else in the area, you can connect directly to the Advising WebSite
They will attempt to answer all your questions.
if I need help while I'm taking an online class?
Tutoring is available for online students. The Distance
Learning Web page gives a link to the tutoring office. Most tutoring
will utilize the chat room, white board from the class, e-mails
and phone calls. Arrangements can be made to meet in person if you
live in the area. Tutoring is also available through SMARTTHINKING.
Click here to learn more about
I obtain financial aid for online classes?
All Distance Learning courses (except those for CEUs) qualify
for GI Bill payments, WIN and Vocational Rehabilitation payments,
and other scholarship and benefit programs. Please note on your
registration form or (in the case of telephone registration) tell
the person taking your call whether you are funded by any of these
do I buy books for my online class?
Most courses require a textbook and a study guide. Occasionally,
there will be an optional reading book or audiotapes as well. Once
you are registered and prior to the class starting, you should receive
an e-mail from your instructor with information for the class. In
addition, by connecting to the instructor's website, you may be
able to access the syllabi prior to the class starting. Books may
be ordered online by linking from the web page. All book orders
must be processed through the Ankeny Campus Bookstore; textbooks
for Distance Learning courses are not stocked at any other campus
bookstore and may not be the same texts used in classroom courses.
For your convenience,
books may now be ordered online . All information
regarding this service can be found at our web site at https://www.bookstore.dmacc.org/.
The shipping and handling charge for online orders is based on book
weight. Payment may be made by Discover Card, Master Card or Visa
or by personal check or money order. You may also call in your order
(515-964-6682) and pay by Discover Card, Master Card or Visa, you
may stop in and purchase directly, or you may mail a check or money
order to the Bookstore along with your book order. When books are
mailed to you, there is an additional mailing charge. Please include
your ID number (usually your Social Security number) on all documents
and make checks payable to DMACC. (No tax is required.)
I drop an online class?
Dropping an online course may be done online. Please let
your instructor or the Distance Learning Office know if you are
dropping a course. Please also make sure you are aware of the drop
dates and the reimbursement policy. This information can be found
on the DMACC web pages or by contacting the registration office.
online credits transfer to other colleges?
DMACC has worked out transfer agreements with other colleges and
universities, and most of our credit courses are accepted for advanced
type of disability accommodations do you have for online classes?
DMACC provides services such as sign language interpreters, adaptive
equipment, alternative testing, and classroom and laboratory accommodation
for students with disabilities. These services are designed to enhance
the student's abilities and are based upon a student's individual
needs. Contact Pam Parker for more information at email@example.com
or by calling Pam at 515-964-6850.
are online courses graded?
As with other college courses, grading criteria is determined
for each online course by the instructor. The instructor will provide
you with information about grading standards, the exams and projects
on which you will be graded, and the percent that each will contribute
to your final grade on the syllabi. You should feel free to discuss
any questions about your grade with your instructor.
The request for issuance of an "Incomplete" grade
must originate from the student. This request is a student responsibility.
Granting an "I" is an instructor's prerogative. Any instructor
who assigns an "I" grade to a student must delineate,
in writing, the requirements/guidelines for completion of the course.
The "Incomplete Grade" contract must be signed by both
student and instructor.
The time allowed for completion
of the work on the initial "Incomplete Grade" contract
may be no longer than midterm of the subsequent (immediately following)
semester. In addition, once an "Incomplete Grade" contract
has been submitted, the student may no longer withdraw from the
much does it cost to take an online course?
is the same for online courses as regular classes at DMACC plus
a $20 per credit online fee. Click
here to view current tuition rates.
All course fees are payable at the time of registration.
If your tuition has not been paid by the date specified on your
bill, you will automatically be dropped from the class list (purged).
Some students who were not aware of this policy have done the course
work only to discover at a later point in the semester that they
were not registered for the class and could not receive credit.
If you have any questions about your registration status, check
with your instructor.
Non-resident fees are
not required for online students, even those students who live outside
You must pay for your
books and supplies before receiving them either by mail or in person.
do I get a tuition refund?
If a student drops a course before the semester begins
or during the first week of the semester, the refund policy at Des
Moines Area Community College provides that a student is entitled
to a credit to his or her account of 100% of the cost of tuition
and fees for the course. During the second week of the semester,
the credit is 75% and, during the third week of the semester, the
credit is 50%. After that time, there is no credit given and the
student owes the full amount for tuition and fees. If a course does
not run for the full semester, the deadlines will be reduced according
to the shorter course time. This timeline is not dependent on when
a student registers for a course. If, for example, a student registers
late with an instructor's signature in the second week and drops
the course the next day, that student would only be entitled to
a 75% credit for tuition and fees. Students with financial aid should
be aware that there is also a policy regarding the return of Title
IV Program funds.
Online courses usually are considered to be full-semester
courses. For the purpose of a refund of tuition and fees, generally
the courses are considered to run from the first day of the semester
until the last day of the semester regardless of the actual time
you are on the computer. Therefore, the refund policy applies to
these courses based on the term dates. There is an additional
online fee of $20 per credit.
It is your responsibility
to make sure you have checked the hardware/software requirements
on our web page and know that your computer is capable of handling
the course you are signed up for. For example, you must have Microsoft
Office in order to complete the COMS181 or OFFC355/356 courses.
Other programming courses may also require specific software.
still have questions--who do I contact?
The information presented above is aimed at making your
experiences as an online student enjoyable and productive. We have
tried to cover the main issues, but every course, instructor, and
student is unique. Feel free to raise any questions with your instructor
or the office of Distance Learning.
DISTANCE LEARNING PROGRAM
DES MOINES AREA COMMUNITY COLLEGE
1-800-362-2127, ext. 6422
or e-mail us at: firstname.lastname@example.org
or visit www.dmacc.edu/helpdesk/
DMACC Distance Learning
Secretary - 515-964-6422
Course Instructor phone number is included your their syllabi.